FAQ’s

We would recommend coming in for your ‘Groom’s Viewing’ appointment around 9-12 months before your wedding.

During this special appointment, dedicated to just the two of you, you will have ample time to try on all your favourite suits and discuss styles and colours and together we can create the perfect look for your wedding day.

All the gents in your group should ideally be measured around 3 months before the wedding. 

This gives us ample time to reserve all the necessary sizes for every member of your bridal party.

Don’t worry if you have boys too, we know that they can grow a lot in 3 months, so if you have younger members of your wedding party, we will measure them around 4-6 weeks before your wedding.

We take just a 25%  at the time you place your order, a further 25% when you are measured and the final 50% is payable when you come and collect your suits. 

You will be given the relevant dates when you confirm your booking.

Yes, our mens hire showroom is incredibly busy and we want to ensure you have the opportunity to try suits on, or to be measured when you have booked your suits with us, so please do make an appointment and bear in mind that satrday appointments do get booked up several weeks in advance.

Not all of your party need to come together, they can all book dates and times to suit their own diaries, but we would still urge them to book as far in advance as possible, especially during our very busy season from February-August.

We take delivery of your wedding suits on the Thursday afternoon in the week before the wedding.  Once we have carefully checked these over we will call you to advise that they are ready for collection.

You’re welcome to collect anytime after this phone call on Thursday or Friday, but we would strongly encourage you to try the suits on in store or as soon as possible once you get them home, just in case any changes need to be made.

We have one of the largest size ranges in Norfolk with suits available to hire for boys from around 3  years old right up to a gents 60″ chest.

Yes! We offer a complete service where you can buy all of or part of your outfit, whilst also allowing your to hire the outfits for everyone else, your suit can match perfectly, or you can make changes to help you stand out from the rest of your party.

We also have a range of suits to buy off the peg and take away on the day.

Yes, here at Pure we also offer a bespoke service where you can personalise your own suit, choosing buttons, lining, stitch colour and evern a monogram to make your suit your own.

We can give you advice and further information on this when you come for your appointment. This service is offered on purchased suits and not when hiring.

Yes, you have a choice of either on street parking or various pay and display car parks in Norwich city centre.

Please see the map under contact us to find their location.

Your suits need to be returned on the Tuesday after your event. 

We always recommend that you organise this with your best man or a trusted friend so that you don’t have to think too much about it, particularly if you are off on your honeymoon!

Yes!  We can help you with extended hire, please speak to us about this during your visit and we can give you all the information you need.

Don’t worry, most of our suits are covered by our accidental damage waiver insurance for just £5 per outfit and we will include this in the cost of any quote we give you.

This covers the wearer against accidental damage that might arise through the appropriate wear of the outfit, please note this does not cover misuse or malicious damage, loss and does not cover top hat or tweed suit hire.

It’s just like a standard tie, just follow these easy steps.

This privacy policy sets out how Pure uses and protects any information that you give us when you use this website or sign up to our newletters, communications or competitions.

Pure is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

Pure may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 1st June 2017.

What we collect

We may collect the following information:

  • name and wedding date
  • contact information including email address
  • demographic information such as postcode, preferences and interests
  • other information relevant to customer surveys and/or offers

What we do with the information we gather

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

  • Internal record keeping.
  • We may use the information to improve our products and services.
  • We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
  • From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customise the website according to your interests.

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

WHAT OUR CUSTOMERS SAY ABOUT US
We have over 350+ ⭐️⭐️⭐️⭐️⭐️ Reviews on Google

Simon Baker
Simon Baker
2024-02-16
Professional, friendly and helpful. I went in with no knowledge of what I wanted. This was no problem for Renee who quickly came up with a solution for the perfect suit. Helpful with extra information also. 100% would recommend
Alex Goodall
Alex Goodall
2024-02-15
Danny Szabo
Danny Szabo
2024-02-14
Iona was a great help picking out my wedding suit with me. Very easy going and professional, we found the one I wanted, set up dates for getting it tailored and paid the deposit all within half an hour. Highly recommend
Tony Parkins
Tony Parkins
2024-02-14
After we booked our appointment we popped in to have a look, there wasn't anyone on reception so we went up and it was so busy, we were not acknowledged so left, we were a little worried that we were going to be disappointed but totally the opposite was the case! We arrived and were pleasantly greeted, we waited for our consultant on comfy sofas until she was ready for us. Iona was great, she asked relevant questions and made good suggestions, she tried our ideas on a mannequin before we tried things on which worked really well. I am so glad that we didn't cancel our appointment, we have now booked our wedding suits. Thanks Iona
Jemma Parker
Jemma Parker
2024-02-11
I took my son to get fitted for his prom suit yesterday at Pure Suit Hire. We had Renee assisting us and she was fantastic. My son is pretty shy and Renee worked well with him to get the perfect look. I would highly recommend! Fantastic suits at a reasonable price.
Stephen whittingham
Stephen whittingham
2024-02-11
Super helpful and really know there stuff, helped me pick out the perfect suit and made me feel more comfortable about picked out a suit.
Dean Evans
Dean Evans
2024-02-11
Friendly and helpful member of staff went the extra mile , look forward to returning
Alister Collier
Alister Collier
2024-02-11
Great experience, taking the time to look at all options
Tracey
Tracey
2024-02-04
lee lockwood
lee lockwood
2024-02-03
We were served by Sophie who was absolutely brilliant, very friendly, she made us feel very welcome, chatted away very happily and gave us top class advice on what we wanted, if every shop gave such good service as Sophie did then shopping would always be a pleasure . We would 100% recommend Sophie at Pure suits.

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